Refund policy
Shipping Policy — USA Domestic Only
At peptidesskin.com, we specialize in distributing research peptides and lab-grade compounds for laboratories, clinics, and authorized distributors. All orders are handled with controlled storage and packaging to maintain material integrity.
1. Processing Time
Orders are processed within 3 business days before shipment. Each order is verified for accuracy and compliance prior to dispatch. Once shipped, tracking information will be sent automatically via email.
2. Shipping Methods & Rates
- Economy: $9.99 — estimated delivery 5–8 business days
- Standard: $18.99 — estimated delivery 3–4 business days
- Free Standard Shipping: on orders $250+ (3–4 business days)
All shipments are fulfilled using verified U.S. carriers to ensure reliable and trackable delivery.
3. Packaging & Handling
Products are packaged in sealed, labeled vials designed for controlled laboratory storage. We perform multiple quality and security checks before orders leave our facility.
4. Domestic Shipping Coverage
We currently ship to all U.S. states and territories. Transit times may vary based on carrier performance and location.
5. Delivery Issues
If you experience any shipping problem or delay, please contact us directly at peptidesskin@gmail.com. Our support team will assist until your package is successfully delivered to your address. We coordinate directly with carriers to resolve transit or delivery issues promptly.
6. Risk & Responsibility
Once a shipment leaves our facility, title and risk of loss transfer to the buyer. However, we work closely with carriers to ensure every order reaches the correct destination safely.
7. Returns
All sales are final. Due to the nature of research-use-only materials, we cannot accept returns or exchanges once an order has shipped.
8. Contact & Support
For updates, delivery support, or documentation requests, please contact:
Email: peptidesskin@gmail.com
Website: www.peptidesskin.com